This notice covers Website Insight, member accounts and the direct messaging feature.
Intended use
These features are provided for good-faith, lawful use — reviewing your own or your client's website, and communicating about work with other members. Any other use, including unlawful, abusive, deceptive or harmful use, is outside what is offered here and is the sole responsibility of the user who engages in it.
Scope of responsibility
- Grau does not control, and cannot verify, the content, accuracy or intent of what a user submits to Website Insight, sends through direct messages, or uploads as a file.
- A user is solely responsible for the content they send, the sites they analyse, the files they upload or download, and the consequences of any exchange with another user.
- Grau is not a party to conversations between members and does not mediate, endorse or guarantee the outcome of any exchange.
- Where technical circumstances allow (for example, encrypted messages), Grau may not be able to access content even if it wished to, and cannot be expected to review it in real time.
Files and links shared by other users
A file or link received from another user comes from that user, not from Grau. Opening, downloading or acting on it is at the receiving user's own risk and discretion; Grau recommends normal caution, such as not opening files from people you do not know or trust.
Cooperation with lawful requests
Where a competent authority makes a lawful request for data in accordance with applicable law — including the Turkish Penal Code (TCK), the Personal Data Protection Law (KVKK) and, where relevant, the GDPR — Grau cooperates within the boundaries and procedures that law sets out. Outside such a lawful request, member communications and account data are not disclosed to third parties.
Logging for security and legal compliance
In line with KVKK and, where applicable, GDPR obligations, Grau keeps a security log of key account and messaging events (for example: sign-in, message sent, file uploaded) with the acting account and a hashed, non-reversible form of the IP address — never the plain IP address, and never message content. This log exists to detect abuse, secure accounts and respond to lawful requests, and is kept only as long as that purpose requires.
No warranty
Website Insight results are an automated overview, not a guarantee of security, performance or compliance. Direct messaging is provided on an as-available basis. Grau makes no warranty that these features will be uninterrupted or error-free.
This notice may be updated as the features change; the version in effect at the time of use applies.